Effective practices: Access

Academic and administrative services to enable community

• Rapid Transfer Credit Reporting
  Saint Leo University found ways to produce rapid responses to applicants, and to create program outlines for degree completion that include thousands of sources of equivalent transfer credit. -- more
  
• A Systems Approach to Online Learning
  Rio Salado College works as a system to support its distance/online program. -- more
  
• Access to Online Support Services
  Pace University supports students with providing technical assistance, pertinent information and tutoring services. -- more
  
• Electronic Document Delivery
  University of Maryland University College's Electronic Delivery service allows UMUC students and faculty to access journal articles and book chapters. -- more
  
• Common Application Form
  Kentucky Virtual University (KYVU) enables students from participating institutions to register for KYVU courses using a common online registration form. -- more
  
• Course Wizards: Successful Students as Tutors, Facilitators, and Role Models
  Mercy College uses "course wizards" to make its students more comfortable about asking for assistance. -- more
  
• Test Proctoring for Online Students
  Florida State University has revamped the proctoring process to provide a secure testing environment for FSU students. -- more
  
• Online Services: Getting the Word Out In Person
  Associate Registrar Bob Baer conducts in-person workshops regularly to inform others on how to utilize Community College of Baltimore County, Essex Campus's web-based services. -- more
  
• Web-Based Student Services for Online Learners -- Resources
  The Western Cooperative for Educational Telecommunications (WCET) provides students with time- and location-independent support services. -- more
  
• Anywhere, Anytime Tutoring in Real Time
  SMARTHINKING provides various one-on-one online tutoring services to students. -- more
  
• The Power of Community: Increasing Access through Online Activities and Involvement Opportunities
  Saint Leo University has developed an online platform to facilitate student involvement, community, activity, and other opportunities. -- more
  
• One-Click Access to Student Services and Resources from Online Courses
  Online learning makes integrating student services and resources into courses much easier than with traditional place-based methods. The University of Phoenix's Student Resource Page allows one-click access to many student services and resources from online courses, providing one example of how these can be seamlessly meshed in an online learning environment. -- more
  
• Online Mentor Performance Reporting
  Florida State University's online mentor performance reporting system enables FSU to effectively evaluate the services provided. Online students rate their mentors via webforms for rapid feedback during the semester. The feedback influences management and training of mentors, yielding high satifaction, retention, and success rates at FSU. -- more
  
• Making Distance Courses Accessible to Students with Disabilities
  The University of Washington's DO-IT (Disabilities, Opportunities, Internetworking, and Technology) Center promotes the accessible design of online courses nationwide. DO-IT, the UW Access Technology Lab, and the UW Distance Learning program have demonstrated an effective practice in this area. -- more
  
• Live Online Interactive Library Services -- Statewide
  Maryland residents and students can access 24/7 live online interactive library services through AskUsNow, a service which uses the expertise of librarians to provide answers to questions, research guidance, and help navigating the Internet. -- more
  
• Live Online Interactive Library Services -- Nationwide
  24/7 Reference enables patrons of participating libraries to access 24/7 live online interactive library services. Library patrons can ask questions and get answers, in real time, on the Internet, from live expert librarians and reference staff. -- more
  
• Providing anytime, anywhere online access to higher education for a highly mobile learner population.
  eArmyU allows U.S. Army Soldiers unprecedented access to all the resources needed to pursue higher education while simultaneously serving in a demanding work environment. -- more